In this elective tools and methods to analyse complex problems with unknown causes are presented as well as sustainable solution paths.

At the beginning an overview of storylines in problem-solving projects is given, discussing the main steps and the associated challenges. In the next section various problem-solving methods are presented, focusing on various aspects of the problem-solving process (problem analysis, root cause analysis, solution finding and implementation). Efficient problem-solving tools of the presented methods are discussed in detail.

The module provides basic knowledge about problem-solving methods and their use in the product creating process from development to serial production. Problem-solving tools and their specific applications are discussed profoundly. After completing the module, students will be able to

• Describe the general process of problem-solving projects and explain the key steps,
• Categorise various problem-solving methods concerning their focus and applicability,
• Develop strategies for concrete procedures in problem-solving projects,
• Apply various problem-solving methods on practical examples.